Name: Agentic AI
Start: 2025-01-21T10:00:00-05:00
End: 2025-01-21T12:00:00-05:00
Location: Qualcomm Haus

📍 Qualcomm Haus

Tuesday, January 21, 2025

10:00am - 12:00pm CET

The quality of customer experience can either make or break a business in today’s competitive landscape, where even just one bad experience can mean losing out on future business. More companies are experimenting with autonomous AI agents as customer service liaisons who can make decisions on their own without human intervention.

Join us for an event in Davos looking at how agentic AI can be applied to the customer service experience. We’ll look at the benefits and risks for companies in embracing agentic AI, how to meet customers’ high expectations through the transition and what skills employees need to work alongside virtual agents.

10:00am CET | Doors open

10:30am - 11:10am CET | Mainstage conversations

11:10am - 12:00pm CET | Networking reception

Axios managing editor Alison Snyder and chief technology correspondent Ina Fried will host one-on-one conversations with:

Additional speakers to be announced.

Details to come.

May Habib

CEO and Co-founder, Writer

Andrew Ng

Founder, DeepLearning.AI
Adjunct Professor, Stanford University's Computer Science Department
Chairman & Co-founder, Coursera

Kara Hurst

Chief Sustainability Officer, Amazon

Lisa Williams

CEO, EILEEN FISHER

Speaker to be announced

More details to come.

A View From the Top segment with:

Liz Centoni

Executive Vice President and Chief Customer Experience Officer, Cisco

Join Axios for a special edition of New Shapers at Axios House Climate Week/UN General Assembly in New York City. We’ll host one-on-one conversations with the biggest global leaders making an impact and shaping the world’s climate future.

Tuesday, September 24, 2024

9:00am - 11:00am ET

9:00am ET | Doors open

9:30am - 10:00am ET | Mainstage conversations

10:00am - 11:00am ET | Networking & reception

Axios will host one-on-one conversations with:

Speaker to be announced

More details to come.

Axios will host a View From the Top with:

Speaker to be announced

More details to come.

📍Axios House

RPM Events
317 N Clark St.

Chicago, IL 60654

PROMENADE 69

7270 Davos Platz

Switzerland

Axios House is a dedicated event space within Qualcomm Haus at Promenade 69.

Qualcomm Haus

Promenade 69

7270 Davos Platz

Switzerland

Please see our Axios event rules here.

Subscribe to Axios AI+: Taking you inside the AI revolution, and delivering scoops and insights on the technologies reshaping our lives.

Lucie

120 Huntington Ave

Boston, MA 02116

Health and Safety

The health and safety of our event attendees is our top priority. We will be implementing policies and procedures based on the latest guidance from federal, state, and local health officials on preventing the transmission of COVID-19, and admission to the event is subject to those guidelines.

We will require all attendees to provide valid proof of vaccination and follow all other safety protocols as directed. You will be asked to provide your proof of vaccination at the door. Any attendee unable to provide proof of vaccination will not be allowed to enter the event.

Presented by